Privacy Policy

Information You Provide Directly

When you contact us, request a consultation, submit a form, or communicate with us by phone or email, we may collect:

• Name, business name, and job title
• Email address and phone number
• Business address and website URL
• Information about your shop, services, and goals you share during conversations or discovery calls
• Any other information you choose to provide

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and general device information
• Interaction data such as clicks and scroll depth

Information from Third-Party Sources

We may receive information about businesses and contacts through public directories, Google Business Profile data, and industry research conducted as part of our prospecting and outreach process. This information is used solely for business development purposes.

We use the information we collect for the following purposes:

• Service Delivery — to provide, manage, and improve our revenue infrastructure services, including website builds, SEO campaigns, and CRM implementations
• Communication — to respond to inquiries, schedule consultations, send service updates, and follow up on proposals
• Sales & Onboarding — to qualify prospects, prepare proposals, and onboard clients into our CRM and workflow systems
• Client Relationship Management — to manage our ongoing client relationships, track project status, and coordinate deliverables
• Marketing Communications — with your permission, to send information about our services, industry insights, and network updates. You may opt out at any time.
• Site Improvement — to analyze how visitors use our Site and improve its performance and content
• Legal Compliance — to comply with applicable laws, regulations, and legal obligations

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party vendors to operate our business. These include our CRM platform (GoHighLevel), website hosting, email communication tools, scheduling software, and analytics providers. These vendors are contractually required to protect your information and may only use it to provide services on our behalf.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will provide notice before your information becomes subject to a materially different privacy policy.

Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share information with third parties when you have given explicit consent for us to do so.

Our Site may use cookies, pixels, and similar tracking technologies to improve your experience and analyze Site performance. These may include:

• Essential Cookies — required for basic Site functionality
• Analytics Cookies — help us understand how visitors interact with our Site (e.g., Google Analytics)
• Performance Pixels — SEO and performance monitoring tools that track organic search activity and page engagement
• CRM Tracking Pixels — GoHighLevel tracking used to attribute inbound leads and monitor funnel performance for our clients' subaccounts

Most web browsers allow you to control cookies through their settings. Disabling cookies may affect certain Site functionality. You may also opt out of Google Analytics data collection by installing the Google Analytics Opt-Out Browser Add-on.

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Specifically:

• Prospect inquiries — retained in our CRM unless you request removal
• Active client records — retained for the duration of the engagement and for a reasonable period thereafter for contractual and legal purposes
• Site analytics data — typically retained per the vendor's standard retention schedule (e.g., 26 months for Google Analytics)
• Communications — email and call records retained for business continuity and service quality purposes

When information is no longer required, we will securely delete or anonymize it in accordance with our data management practices.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our service providers are selected in part based on their security practices and compliance certifications.

However, no method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately using the details in Section 11.

Our Site may contain links to external websites, including client demo sites, industry resources, and partner pages. These third-party sites operate independently and are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit.

Osiris is not responsible for the privacy practices or content of external sites.

Depending on your location, you may have rights regarding your personal information. These may include:

• Access — the right to request a copy of the personal information we hold about you
• Correction — the right to request correction of inaccurate or incomplete information
• Deletion — the right to request deletion of your personal information, subject to certain exceptions
• Opt-Out of Marketing — the right to unsubscribe from marketing communications at any time by replying STOP to any SMS, clicking the unsubscribe link in any email, or contacting us directly
• Portability — the right to request a portable copy of your information in certain circumstances

Texas Residents

Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to opt out of the sale of personal data and targeted advertising. As noted above, Osiris does not sell personal data. To exercise any applicable rights, contact us using the information in Section 11.

California Residents

California residents may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected and how it is used, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. Osiris does not sell or share personal data with third parties for cross-context behavioral advertising. To submit a privacy request, contact us using the information in Section 11.

Our Site and services are directed exclusively to business owners and professionals in the specialty automotive industry. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out: